Copper experienced a notice incident on October 23, 2023 affecting Mobile Applications and Search Index and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Mobile ApplicationsSearch IndexRest API & Web ApplicationWorkflow Automation
Update timeline
- investigating Oct 23, 2023, 03:20 PM UTC
We’re currently experiencing a higher web latency at the moment. Our team is working to identify the root cause and implement a solution. Thank you for your patience as we work to fix this issue as quickly as possible.
- investigating Oct 23, 2023, 03:23 PM UTC
We are continuing to investigate this issue.
- investigating Oct 23, 2023, 06:19 PM UTC
We are continuing to investigate this issue.
- identified Oct 23, 2023, 07:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 24, 2023, 03:16 AM UTC
A fix has implemented and we are monitoring the situation
- resolved Oct 24, 2023, 05:21 PM UTC
This incident has been resolved.