Copper incident

Outfunnel Issue

Major Resolved View vendor source →

Copper experienced a major incident on February 1, 2024 affecting Marketing Tools, lasting 18h 52m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 06:14 PM UTC
Resolved
Feb 02, 2024, 01:06 PM UTC
Duration
18h 52m
Detected by Pingoru
Feb 01, 2024, 06:14 PM UTC

Affected components

Marketing Tools

Update timeline

  1. investigating Feb 01, 2024, 06:14 PM UTC

    Some customers may experience intermittent problems with email sequences

  2. investigating Feb 01, 2024, 06:20 PM UTC

    Outfunnel is looking into it.

  3. resolved Feb 02, 2024, 01:06 PM UTC

    outfunnel has resolved the issue