Copper experienced a major incident on November 30, 2022 affecting CRM for Gmail Chrome Extension, lasting 6h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 30, 2022, 02:53 PM UTC
We’re currently experiencing a service disruption with our Chrome Extension. Our team is working to identify the root cause and implement a solution. Some users may be affected. Thank you for your patience as we work to fix this issue as quickly as possible.
- monitoring Nov 30, 2022, 03:56 PM UTC
We have pushed out a fix in our latest Chrome Extension version, which you can access by going to chrome://extensions, clicking “Details” below the Copper extension. Toggle on "Developer mode" in the top right corner, then click “Update.” Chrome will also automatically update your Chrome extension over the next few hours.”
- resolved Nov 30, 2022, 09:24 PM UTC
This incident has been resolved.