Copernica experienced a critical incident on March 23, 2023 affecting API (SOAP/REST), lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
API (SOAP/REST)
Update timeline
- investigating Mar 23, 2023, 04:09 PM UTC
We are currently experiencing a system failure on our API servers. Our Operations department is currently investigating the underlying issue. If you have any further questions, please contact our support team.
- resolved Mar 23, 2023, 04:22 PM UTC
Thursday (2023-03-23) between 17:03 and 17:16 a malfunction occurred on our API-servers. As a result, API calls did not reach Copernica during this time frame. We recommend that you monitor activities during this time period. If you have any further questions, please contact our support team.