Copernica experienced a minor incident on December 4, 2023 affecting Mailsender, lasting 4h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Mailsender
Update timeline
- investigating Dec 04, 2023, 07:08 PM UTC
We are currently experiencing difficulties on our outging mail servers. Mailings will be received and processed, however they will be queued before being sent. Our Operations department is currently investigating the underlying issue. All mailings will be sent when the issue has been resolved. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
- identified Dec 04, 2023, 07:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 04, 2023, 07:13 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2023, 07:38 PM UTC
This incident has been resolved.