Copernica incident

Issue HTML-mailings

Minor Resolved View vendor source →

Copernica experienced a minor incident on October 1, 2024 affecting Picserver, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 05:30 AM UTC
Resolved
Oct 01, 2024, 07:56 AM UTC
Duration
2h 25m
Detected by Pingoru
Oct 01, 2024, 05:30 AM UTC

Affected components

Picserver

Update timeline

  1. investigating Oct 01, 2024, 07:35 AM UTC

    There is currently an issue where the web version and images in HTML mailings are not functioning correctly. We are investigating the problem and expect to have a solution soon. There are no issues with drag-and-drop mailings. If you have any questions, please feel free to contact our support team.

  2. resolved Oct 01, 2024, 07:56 AM UTC

    This incident has been resolved.