Copernica incident

Issue image servers

Minor Resolved View vendor source →

Copernica experienced a minor incident on November 18, 2024 affecting Publisher and Marketing Suite and Picserver, lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2024, 10:38 AM UTC
Resolved
Nov 18, 2024, 11:56 AM UTC
Duration
1h 18m
Detected by Pingoru
Nov 18, 2024, 10:38 AM UTC

Affected components

Publisher and Marketing SuitePicserver

Update timeline

  1. investigating Nov 18, 2024, 10:38 AM UTC

    We are currently experiencing difficulties on image our servers. At this moment, it is not possible to upload images. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

  2. resolved Nov 18, 2024, 11:56 AM UTC

    This incident has been resolved.