Copernica incident

Delay on our task servers

Minor Resolved View vendor source →

Copernica experienced a minor incident on January 23, 2023 affecting Taskservers, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2023, 01:06 PM UTC
Resolved
Jan 23, 2023, 01:27 PM UTC
Duration
21m
Detected by Pingoru
Jan 23, 2023, 01:06 PM UTC

Affected components

Taskservers

Update timeline

  1. investigating Jan 23, 2023, 01:06 PM UTC

    We are currently experiencing a system failure on our task servers. As a result of this system failure the importing/exporting of data, the rebuilding of views, and the processing of (test) mails will be delayed. Our Operations department is currently investigating the underlying issue. Once the issue has been resolved, all tasks that were queued during the delay will be processed. If you have any further questions, please contact our support team.

  2. resolved Jan 23, 2023, 01:27 PM UTC

    This incident has been resolved.