Copernica experienced a minor incident on June 22, 2023 affecting Publisher and Marketing Suite and API (SOAP/REST), lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Publisher and Marketing SuiteAPI (SOAP/REST)
Update timeline
- investigating Jun 22, 2023, 02:39 PM UTC
We are currently experiencing high loads on our hosting platform, which makes our software slower than usual. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact our support team.
- monitoring Jun 23, 2023, 08:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2023, 05:06 PM UTC
This incident has been resolved.