Copernica incident

Issue loading drag and drop templates

Major Resolved View vendor source →

Copernica experienced a major incident on September 7, 2023 affecting Publisher and Marketing Suite, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2023, 09:18 AM UTC
Resolved
Sep 07, 2023, 09:35 AM UTC
Duration
16m
Detected by Pingoru
Sep 07, 2023, 09:18 AM UTC

Affected components

Publisher and Marketing Suite

Update timeline

  1. investigating Sep 07, 2023, 09:18 AM UTC

    We are currently experiencing difficulties with loading drag and drop templates. Our development department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

  2. resolved Sep 07, 2023, 09:35 AM UTC

    This incident has been resolved.