Copernica experienced a major incident on September 26, 2023 affecting Taskservers and Publisher and Marketing Suite and 1 more component, lasting 5h 45m. The incident has been resolved; the full update timeline is below.
Affected components
TaskserversPublisher and Marketing SuiteMailsenderAPI (SOAP/REST)
Update timeline
- investigating Sep 26, 2023, 06:39 AM UTC
We are currently experiencing difficulties on one of our servers. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
- monitoring Sep 26, 2023, 08:29 AM UTC
A fix has been implemented and we are monitoring the results. You can still experience slowness in the account.
- resolved Sep 26, 2023, 10:45 AM UTC
This incident has been resolved.