Copernica incident

Server issues

Minor Resolved View vendor source →

Copernica experienced a minor incident on February 2, 2024 affecting Publisher and Marketing Suite and API (SOAP/REST), lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2024, 12:30 PM UTC
Resolved
Feb 02, 2024, 12:52 PM UTC
Duration
21m
Detected by Pingoru
Feb 02, 2024, 12:30 PM UTC

Affected components

Publisher and Marketing SuiteAPI (SOAP/REST)

Update timeline

  1. investigating Feb 02, 2024, 12:48 PM UTC

    We are currently experiencing difficulties on one of our servers. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.

  2. investigating Feb 02, 2024, 12:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 02, 2024, 12:52 PM UTC

    This incident has been resolved.