Copernica experienced a notice incident on August 23, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 23, 2024, 08:00 AM UTC
Between Thursday, August 22, 14:00 (CET) and Friday, August 23, 09:32 (CET), we experienced an issue on our server responsible for logging email results. As a result, opens and clicks are possibly not registered. Follow-up actions based on not registered logs were not executed. When you are missing logs in your log files within this time frame, this can be explained by this problem. For further questions, please contact our support team at [email protected].