Copado incident

GitHub Authentication Issue

Minor Resolved View vendor source →

Copado experienced a minor incident on July 21, 2026 affecting CICD and CICD and 1 more component, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 09:58 AM UTC
Resolved
Jul 21, 2026, 01:11 PM UTC
Duration
3h 12m
Detected by Pingoru
Jul 21, 2026, 09:58 AM UTC

Affected components

CICDCICDCICD

Update timeline

  1. investigating Jul 21, 2026, 09:58 AM UTC

    We are currently investigating an issue impacting a subset of customers who are experiencing Git authentication errors when committing or promoting components. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.

  2. identified Jul 21, 2026, 10:46 AM UTC

    We have identified that the Git authentication errors impacting customers are related to an ongoing GitHub service incident: https://www.githubstatus.com/ We are monitoring closely and will update this status when more information is available.

  3. monitoring Jul 21, 2026, 12:09 PM UTC

    GitHub's status has been updated to indicate that the incident is resolved. We will monitor for now and update this incident to Resolved once we have confirmed that full functionality is restored.

  4. resolved Jul 21, 2026, 01:11 PM UTC

    We have determined that there were no additional occurrences in the last hour. This incident has been resolved.