Intermittent DNS resolution
Affected: Convertr Dashboardv4 APILead ProcessingLead ImportsLanding Pages & FormsPublisher APIBackground JobsWhite PapersConnected AppsAuthenticationLogs and Auditing
Timeline · 3 updates
- investigating Mar 19, 2026, 06:40 PM UTC
We're investigating an issue with some client platforms DNS failing to connect. We're investigating as a priority and will update shortly.
- monitoring Mar 19, 2026, 07:00 PM UTC
We've resolved the issue and will continue monitoring. We will provide a further update shortly.
- resolved Mar 19, 2026, 07:20 PM UTC
Thank you for your patience while we investigated and resolved this issue. A small number of customer domains were impacted by a change to our DNS service. During this time, some users may have experienced DNS errors when accessing the Convertr dashboard, or noticed delays in lead processing. These issues have now been fully resolved, and services are operating normally. We apologise for any inconvenience caused.