ConvertKit incident

Lost contact with one of our infrastructure data store

Minor Resolved View vendor source →

ConvertKit experienced a minor incident on March 28, 2019 affecting API and Application and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2019, 04:54 PM UTC
Resolved
Mar 28, 2019, 05:12 PM UTC
Duration
18m
Detected by Pingoru
Mar 28, 2019, 04:54 PM UTC

Affected components

APIApplicationEmail sendingIntegrations

Update timeline

  1. investigating Mar 28, 2019, 04:54 PM UTC

    One of our backup system has ran out of memory. We are trying to locate the issue and figuring the scope of the problem.

  2. investigating Mar 28, 2019, 04:54 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 28, 2019, 05:12 PM UTC

    This incident has been resolved.