ConvertKit incident

A/B testing is inoperable

Minor Resolved View vendor source →

ConvertKit experienced a minor incident on September 3, 2019 affecting Application, lasting 13h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2019, 09:49 PM UTC
Resolved
Sep 04, 2019, 11:03 AM UTC
Duration
13h 13m
Detected by Pingoru
Sep 03, 2019, 09:49 PM UTC

Affected components

Application

Update timeline

  1. investigating Sep 03, 2019, 09:49 PM UTC

    Currently, A/B testing is inoperable. Please refrain from creating new A/B broadcasts at this time. We're investigating the issue.

  2. resolved Sep 04, 2019, 11:03 AM UTC

    We implemented a fix for the issues we were seeing, and will be adding extra safeguards so they don't happen again in the future.