ConvertKit incident

Some incentive emails were not sent in the expected timeframe

Notice Resolved View vendor source →

ConvertKit experienced a notice incident on August 25, 2023 affecting Email sending, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2023, 08:13 PM UTC
Resolved
Aug 25, 2023, 09:07 PM UTC
Duration
53m
Detected by Pingoru
Aug 25, 2023, 08:13 PM UTC

Affected components

Email sending

Update timeline

  1. monitoring Aug 25, 2023, 08:13 PM UTC

    We didn't send a batch of incentive emails due to a bug discovered earlier today. This affected some incentive emails sent in the last eight hours. That bug has been reverted and new incentive emails are no longer affected. We're evaluating best next steps for resending those incentive emails.

  2. resolved Aug 25, 2023, 09:07 PM UTC

    This incident has been resolved.