ConvertKit experienced a minor incident on October 30, 2023 affecting Application and Email sending, lasting 1d 6h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 30, 2023, 01:39 PM UTC
We're currently experiencing delays on one of our data stores used for reporting. This may result in temporarily inaccurate reporting and some application delays. We are currently mitigating and will provide updates as possible. Email sending may be a few minutes delayed but is otherwise not affected.
- identified Oct 30, 2023, 03:22 PM UTC
We identified the issue and are mitigating. We expect email stats to still be slower than usual for another few hours, and in some cases will be inaccurate while mitigation is ongoing.
- monitoring Oct 30, 2023, 07:12 PM UTC
The majority of the application is back to standard operations. The one area that is still degraded is email stats prior to August 2023. We've temporarily made that data unavailable and will provide another update when that is restored. We appreciate your understanding!
- resolved Oct 31, 2023, 07:54 PM UTC
We've re-enabled email stats from prior to August 2023. All systems are back to standard operations 🎉