ConvertKit incident

Intermittent Database Issues

Minor Resolved View vendor source →

ConvertKit experienced a minor incident on August 29, 2018 affecting Application, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2018, 06:27 PM UTC
Resolved
Aug 29, 2018, 10:17 PM UTC
Duration
3h 49m
Detected by Pingoru
Aug 29, 2018, 06:27 PM UTC

Affected components

Application

Update timeline

  1. identified Aug 29, 2018, 06:27 PM UTC

    We're aware of an issue with our database that is impacting some customers and are working on a fix. This may be impacting new subscribers as well as forms.

  2. monitoring Aug 29, 2018, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 29, 2018, 10:17 PM UTC

    This incident has been resolved.