ConvertKit incident

Latency when processing visual automation progression

Notice Resolved View vendor source →

ConvertKit experienced a notice incident on June 11, 2019 affecting Application, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2019, 10:19 PM UTC
Resolved
Jun 11, 2019, 11:22 PM UTC
Duration
1h 3m
Detected by Pingoru
Jun 11, 2019, 10:19 PM UTC

Affected components

Application

Update timeline

  1. identified Jun 11, 2019, 10:19 PM UTC

    There is a significant backup when processing jobs that perform subscriber progression through visual automations. We're working to fix the issue right now.

  2. resolved Jun 11, 2019, 11:22 PM UTC

    the backlog has been cleared, and new visual automation subscriber progression jobs are now processing in real-time.