ConvertKit experienced a major incident on October 19, 2024 affecting Application, lasting 1h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Oct 19, 2024, 12:00 AM UTC
We are currently experiencing an outage on ck.page product pages. Product pages on custom domains are unaffected.
- identified Oct 19, 2024, 12:12 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 19, 2024, 12:35 AM UTC
As a temporary workaround, a creator may save their product page to refresh the contents.
- resolved Oct 19, 2024, 01:38 AM UTC
We've restored service on all product pages. We apologize for this downtime.