Continu incident

Service Provider Degradation in Europe

Major Resolved View vendor source →

Continu experienced a major incident on July 13, 2021 affecting Learn Web API - EU, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2021, 02:52 PM UTC
Resolved
Jul 13, 2021, 04:45 PM UTC
Duration
1h 53m
Detected by Pingoru
Jul 13, 2021, 02:52 PM UTC

Affected components

Learn Web API - EU

Update timeline

  1. investigating Jul 13, 2021, 02:52 PM UTC

    Amazon Web Services is currently experiencing an outage in the Frankfurt (EU-Central-1) region. We are working to mitigate the impact this is having on Continu customers in the region. During this outage you may experience degraded user operations. We will update you as soon as the issues are resolved and usage is returned to normal. Thank you for your patience.

  2. monitoring Jul 13, 2021, 02:55 PM UTC

    Amazon Web Services is currently implementing solutions for their outage. We are monitoring the impact on Continu and will keep this up to date.

  3. resolved Jul 13, 2021, 04:45 PM UTC

    Amazon Web Services has resolved their outage within the Frankfurt (EU-Central-1) region. As a result, Continu should be functioning as normal in Europe. We will continue to monitor the impact for the time being and provide updates if this status changes. Once again thank you for your patience.