Continu experienced a notice incident on February 3, 2022 affecting Learn Web API - US, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 03, 2022, 11:45 PM UTC
Hello, Between 5:29 - 6:32 PM EST Continu experienced a partial API service outage in the US-West-2 Region. The root cause has been identified as a host level outage which his since been rectified. This issue may have affected some customers attempting to complete actions within Continu which require the API. We're currently monitoring the situation and digging further into the direct cause. Thank you for your patience, Continu
- monitoring Feb 03, 2022, 11:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 04, 2022, 01:23 AM UTC
After closely monitoring the solution to this issue it has been resolved. Thank you for your patience.