Continu incident

SAML Authentication Log-in Errors

Major Resolved View vendor source →

Continu experienced a major incident on December 21, 2022 affecting Learn Web App - Asia/Pacific and Learn Web App - US and 1 more component, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 21, 2022, 08:17 PM UTC
Resolved
Dec 21, 2022, 08:24 PM UTC
Duration
7m
Detected by Pingoru
Dec 21, 2022, 08:17 PM UTC

Affected components

Learn Web App - Asia/PacificLearn Web App - USLearn Web App - EU

Update timeline

  1. identified Dec 21, 2022, 08:17 PM UTC

    Continu's engineering team has identified the issue and is in the process of rolling a change out to resolve SAML/SSO authentication errors.

  2. resolved Dec 21, 2022, 08:24 PM UTC

    The issue has been resolved. Thank you for your patience.