Continu incident

Brief SSO/SAML sign-in unvailability

Notice Resolved View vendor source →

Continu experienced a notice incident on June 8, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2023, 08:37 PM UTC
Resolved
Jun 08, 2023, 08:00 PM UTC
Duration
Detected by Pingoru
Jun 08, 2023, 08:37 PM UTC

Update timeline

  1. resolved Jun 08, 2023, 08:37 PM UTC

    During the timeframe between ~4:00-4:12pm Eastern Continu received reports of the inability to sign-in while using SSO/SAML based authentication. This issue manifested for users using both Google & OKTA authentication methods. Reported issues were identified by the Engineering team as the result of a recent infrastructure security change. The Engineering team is continuing to monitor the resolution.