ContentStudio Outage History
ContentStudio is up right nowPingoru has recorded 21 incidents for ContentStudio: 10 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 18 of 744 (2%) |
| June 2026 | 1 | 4 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 19 of 720 (3%) |
| October 2026 | 0 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 111 (0%) |
Incidents, newest first
Major September 23, 2026 Issue Connecting and Refreshing Threads Accounts 18h 27m Web Application
Started Sep 23, 2026, 12:07 PM UTC· resolved Sep 24, 2026, 06:34 AM UTC
- investigating Sep 23, 2026, 12:07 PM UTC
We’re currently experiencing issues with connecting and refreshing Threads accounts. This appears to be related to Threads authentication and may impact users attempting to connect or reconnect their accounts. Our team is monitoring the situation and working to restore normal functionality as soon as possible. We apologize for the inconvenience and appreciate your patience.
- resolved Sep 24, 2026, 06:34 AM UTC
We've now resolved the incident. Thanks for your patience.
Major June 3, 2026 Temporary Service Interruption 4h 10m
Started Jun 03, 2026, 05:12 AM UTC· resolved Jun 03, 2026, 09:23 AM UTC
- investigating Jun 03, 2026, 05:12 AM UTC
Facebook-related features are temporarily unavailable due to changes in Facebook's permission review process. Our team is actively working with Facebook to restore full access as quickly as possible. We appreciate your patience and apologize for any inconvenience caused.
- resolved Jun 03, 2026, 09:23 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 20, 2026 LinkedIn API Server Timeout Errors 18h 26m Web Application
Started May 20, 2026, 10:43 AM UTC· resolved May 21, 2026, 05:09 AM UTC
- investigating May 20, 2026, 10:43 AM UTC
We are currently experiencing an issue with the LinkedIn API that may cause some publishing requests to take longer than usual or fail with a 500 or 503 error. This is an active incident on LinkedIn's end and is being investigated. We will update this notice once resolved.
- resolved May 21, 2026, 05:09 AM UTC
We've now resolved the incident. Thanks for your patience.
Major March 12, 2026 Degraded Performance 3d 14h Web Application
Started Mar 12, 2026, 05:11 PM UTC· resolved Mar 16, 2026, 07:19 AM UTC
- investigating Mar 12, 2026, 05:11 PM UTC
We are currently investigating an issue that is causing Facebook Page video posts to fail for many users. Our team is actively working to resolve the problem as quickly as possible. We sincerely apologize for the inconvenience caused.
- investigating Mar 13, 2026, 07:14 AM UTC
An automatic fallback has been added: if a Facebook feed video post fails, the system will automatically retry publishing the video as a Reel as a workaround while this is currently being investigated
- resolved Mar 16, 2026, 07:19 AM UTC
We've now resolved the incident. Thanks for your patience.
Major February 26, 2026 Issue with Publishing on Instagram 3d 11h Web Application
Started Feb 26, 2026, 07:07 PM UTC· resolved Mar 02, 2026, 06:26 AM UTC
- investigating Feb 26, 2026, 07:07 PM UTC
We’re seeing a disruption on Instagram’s side that is preventing some video publishes from completing successfully. The issue started Wednesday, Feb 25 at ~8:30 PM CT. This may impact: • Posting Reels • Publishing Stories that include video Alternate Solution: Users can connect their Instagram account(s) directly instead of via Facebook as a workaround to resolve this for now. We’re tracking the situation closely and will share updates as they become available. Subscribe to get notified when there’s a change.
- resolved Mar 02, 2026, 06:26 AM UTC
We've now resolved the incident. Thanks for your patience.
Major February 23, 2026 Canva Direct Button Support Update 73d 6h Web Application
Started Feb 23, 2026, 05:34 AM UTC· resolved May 07, 2026, 11:47 AM UTC
- investigating Feb 23, 2026, 05:34 AM UTC
Canva Direct button support has been discontinued by Canva. As a result, this functionality is currently unavailable within ContentStudio. Our engineering team is actively working on implementing Canva’s API integration to restore and improve this experience. We will share an update as soon as the integration is completed. Thank you for your patience and understanding.
- resolved May 07, 2026, 11:47 AM UTC
We've now resolved the incident. Thanks for your patience.
Major January 6, 2026 Degraded Performance 15m Web Application, Inbox API Service & Webhooks
Started Jan 06, 2026, 04:01 PM UTC· resolved Jan 06, 2026, 04:17 PM UTC
- investigating Jan 06, 2026, 04:01 PM UTC
We are currently experiencing a database issue impacting some services. Our team is actively working on a fix. Some users may experience degraded performance due to a database issue. Engineers are working to restore normal service.
- resolved Jan 06, 2026, 04:17 PM UTC
We've now resolved the incident. Thanks for your patience.
Major November 20, 2025 Degraded Performance 5d 11h Web Application, Link Shortening, Inbox API Service & Webhooks
Started Nov 20, 2025, 05:40 PM UTC· resolved Nov 26, 2025, 04:51 AM UTC
- identified Nov 20, 2025, 05:40 PM UTC
Cloudflare is performing scheduled maintenance in certain regions. During this window, they have indicated a possibility of increased latency and occasional request failures. Some visitors may experience slow loading or temporary “site not loading” errors. This is outside of our direct control and is expected to resolve automatically once Cloudflare completes their maintenance.
- resolved Nov 26, 2025, 04:51 AM UTC
We've now resolved the incident. Thanks for your patience.
Major November 18, 2025 Degraded Performance 15h 50m Web Application, Link Shortening
Started Nov 18, 2025, 01:32 PM UTC· resolved Nov 19, 2025, 05:22 AM UTC
- investigating Nov 18, 2025, 01:32 PM UTC
We are currently experiencing issues caused by an ongoing Cloudflare outage. This is affecting our link shortening service (cstu.io) and posting on X (Twitter). Our team is investigating the full impact and will provide an update as soon as possible. Thank you for your patience.
- resolved Nov 19, 2025, 05:22 AM UTC
This incident is now resolved. Thanks for your patience.
Major November 14, 2025 Issue Publishing Video Posts/Reels to Facebook 2d 17h Web Application
Started Nov 14, 2025, 12:34 PM UTC· resolved Nov 17, 2025, 05:56 AM UTC
- investigating Nov 14, 2025, 12:34 PM UTC
We have reported the bug to the Facebook team, and we will continue to monitor the issue and keep you updated here. Thank you for your patience.
- resolved Nov 17, 2025, 05:56 AM UTC
We've now resolved the incident. Thanks for your patience.
Major October 20, 2025 AWS Outage Impact 15h 5m Web Application, Link Shortening
Started Oct 20, 2025, 04:01 PM UTC· resolved Oct 21, 2025, 07:07 AM UTC
- identified Oct 20, 2025, 04:01 PM UTC
Due to an ongoing AWS outage, some ContentStudio services may be temporarily affected. Our team is closely monitoring the situation and working on alternatives to minimize any disruption. Help Scout our customer communication channel is also experiencing downtime, and certain third-party integrations may be impacted. We appreciate your patience and will provide updates as soon as services are fully restored.
- resolved Oct 21, 2025, 07:07 AM UTC
We've now resolved the incident. Thanks for your patience.
Major October 13, 2025 Monitoring/Mitigation in Progress 2h 54m Web Application
Started Oct 13, 2025, 05:17 AM UTC· resolved Oct 13, 2025, 08:12 AM UTC
- identified Oct 13, 2025, 05:17 AM UTC
Our upstream data center provider, Hetzner, is currently performing emergency maintenance. ### Impact: You may experience slow performance or temporary unavailability of certain ContentStudio features, particularly those related to publishing and queue processing. ### Mitigation Steps: - We are actively monitoring the situation and rerouting traffic where possible. - You can also manually retry or reschedule posts within the app. - For time-critical posts, we advise manual publishing via the native platform apps. - All data remains safe and secure. We apologize for the inconvenience and will provide an update as soon as the Hetzner maintenance progresses.
- resolved Oct 13, 2025, 08:12 AM UTC
We've now resolved the incident. Thanks for your patience.
Major June 2, 2025 DDOS attack on our URL Shortener Service 45m Web Application, Link Shortening
Started Jun 02, 2025, 07:46 PM UTC· resolved Jun 02, 2025, 08:31 PM UTC
- investigating Jun 02, 2025, 07:46 PM UTC
We are currently experiencing a DDoS attack on our URL shortener service, cstu.io, which is causing service disruptions. Our team is actively working to resolve the issue.
- resolved Jun 02, 2025, 08:31 PM UTC
We've now resolved the incident. Thanks for your patience.
Major May 23, 2025 X/Twitter API is Currently Experiencing Issues Related to Connecting Accounts 2d 18h
Started May 23, 2025, 10:31 AM UTC· resolved May 26, 2025, 04:47 AM UTC
- resolved May 26, 2025, 04:47 AM UTC
We've now resolved the incident. Thanks for your patience.
Major May 12, 2025 TikTok Publishing Issue 2d 18h
Started May 12, 2025, 11:06 AM UTC· resolved May 15, 2025, 05:07 AM UTC
- resolved May 15, 2025, 05:07 AM UTC
We have successfully implemented and deployed a fix for the TikTok video publishing issue. Current Status: All TikTok video publishing functionality has been fully restored. The solution has been automatically deployed, and no user action is required. We will continue to monitor the solution to ensure stability. Thank you for your patience during this interruption. If you encounter any further issues with TikTok publishing, please contact our support team.
Major May 9, 2025 X API Outage 3h 19m
Started May 09, 2025, 06:29 PM UTC· resolved May 09, 2025, 09:48 PM UTC
- resolved May 09, 2025, 09:48 PM UTC
The incident has been resolved. Thanks for your patience.
Major May 2, 2025 Degraded Performance 26s
Started May 02, 2025, 12:22 PM UTC· resolved May 02, 2025, 12:22 PM UTC
- resolved May 02, 2025, 12:22 PM UTC
The issue has been resolved.
Major May 1, 2025 Degraded Performance 1m
Started May 01, 2025, 01:27 PM UTC· resolved May 01, 2025, 01:28 PM UTC
- resolved May 01, 2025, 01:28 PM UTC
The issue has been resolved.
Major April 30, 2025 Degraded Performance 1m
Started Apr 30, 2025, 09:03 PM UTC· resolved Apr 30, 2025, 09:05 PM UTC
- resolved Apr 30, 2025, 09:05 PM UTC
The issue has been resolved.
Major April 30, 2025 Degraded Performance 4m
Started Apr 30, 2025, 06:13 PM UTC· resolved Apr 30, 2025, 06:17 PM UTC
- resolved Apr 30, 2025, 06:17 PM UTC
The issue has been resolved.
Major April 30, 2025 Degraded Performance 59s
Started Apr 30, 2025, 03:52 PM UTC· resolved Apr 30, 2025, 03:53 PM UTC
- resolved Apr 30, 2025, 03:53 PM UTC
The issue has been resolved.