Constant Contact experienced a minor incident on April 18, 2024 affecting Contact Center, lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Contact Center
Update timeline
- investigating Apr 18, 2024, 04:06 PM UTC
We are currently experiencing issues with one of our network providers. As a result, access to customer support will be limited. For immediate assistance, please search our extensive knowledge base at support.constantcontact.com. If you require assistance from our customer support team, please check back shortly.
- resolved Apr 18, 2024, 07:53 PM UTC
We have resolved the issue with our network provider. Customer support is back to normal operation.