Constant Contact incident

Issues with Events, Automations and Account Setting page

Major Resolved View vendor source →

Constant Contact experienced a major incident on August 28, 2024 affecting Email Campaigns and Event Campaigns and 1 more component, lasting 3h 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2024, 11:56 PM UTC
Resolved
Aug 29, 2024, 03:23 AM UTC
Duration
3h 27m
Detected by Pingoru
Aug 28, 2024, 11:56 PM UTC

Affected components

Email CampaignsEvent CampaignsEmail AutomationLanding PagesMy Account & Billing

Update timeline

  1. investigating Aug 28, 2024, 11:56 PM UTC

    Some customers are experiencing issues varying from Event creation and copying, Campaign scheduling, and other pages not successfully loading. Our teams are working hard to address these issues as quickly as possible.

  2. investigating Aug 29, 2024, 12:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 29, 2024, 03:23 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 29, 2024, 03:23 AM UTC

    This incident has been resolved.