Constant Contact incident

Delays Scheduling and Sending Emails

Major Resolved View vendor source →

Constant Contact experienced a major incident on October 19, 2024 affecting Email Campaigns and Email Automation, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2024, 01:11 AM UTC
Resolved
Oct 19, 2024, 03:39 AM UTC
Duration
2h 27m
Detected by Pingoru
Oct 19, 2024, 01:11 AM UTC

Affected components

Email CampaignsEmail Automation

Update timeline

  1. investigating Oct 19, 2024, 01:11 AM UTC

    Some customers are currently unable to schedule emails and some emails are currently delayed. We are working to resolve the issue as quickly as possible.

  2. investigating Oct 19, 2024, 03:38 AM UTC

    All delayed emails have been processed and sending functionality has been restored.

  3. resolved Oct 19, 2024, 03:39 AM UTC

    All delayed emails have been processed and sending functionality has been restored.