Constant Contact incident

Issues Logging in and Loading Accounts

Minor Resolved View vendor source →

Constant Contact experienced a minor incident on May 5, 2025 affecting Login, lasting 3h 40m. The incident has been resolved; the full update timeline is below.

Started
May 05, 2025, 01:04 PM UTC
Resolved
May 05, 2025, 04:44 PM UTC
Duration
3h 40m
Detected by Pingoru
May 05, 2025, 01:04 PM UTC

Affected components

Login

Update timeline

  1. investigating May 05, 2025, 01:44 PM UTC

    We are currently experiencing issues affecting customers logging into accounts, navigating the site is slower than expected and sending email campaigns may be delayed. We appreciate your patience as we work to resolve this issue.

  2. resolved May 05, 2025, 06:12 PM UTC

    The root cause has been identified and repaired. All delayed mail has been processed, and login function has been restored.