Constant Contact Pro incident

Intermittent 502 errors for email clicks

Minor Resolved View vendor source →

Constant Contact Pro experienced a minor incident on June 2, 2021 affecting Campaign Reporting and Analytics API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2021, 05:29 PM UTC
Resolved
Jun 02, 2021, 06:50 PM UTC
Duration
1h 21m
Detected by Pingoru
Jun 02, 2021, 05:29 PM UTC

Affected components

Campaign Reporting and Analytics API

Update timeline

  1. identified Jun 02, 2021, 05:29 PM UTC

    We have identified an intermittent issue caused by our click tracking service resulting in some click throughs erroring out and some clicks not properly getting tracked. Sends are NOT impacted. Our team is pushing an update shortly.

  2. resolved Jun 02, 2021, 06:50 PM UTC

    This incident has now been resolved