Consibio had 7 outages in the last 2 years totaling 23h 20m of downtime — averaging 0.3 incidents per month.
There were 7 Consibio outages since October 21, 2024 totaling 23h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have identified an issue with the deliverability of offline alarms via email. Other alarms types are not affected, and offline alarms sent via SMS are not affected. We have implemented a fix and are monitoring the results.
All alarm messages are now being deliver as normal again.
Our cellular provider is currently experiencing issues with device authentication which can affect connectivity. They are actively working to solve the issue.
This incident has been resolved.
Our connectivity provider is currently experiencing issues with authenticating devices on the cellular networks. This might result in devices not being able to connect properly. They are actively working on the issue.
A fix has been implemented and we are monitoring the results.
All devices should be able to connect again.
We experienced a short-duration error state in our database systems earlier, which have resulted in a situation, where a small subset of devices incorrectly have been instructed not to sample data in a period from around 2025-06-12T20:45:00Z to 2025-06-13T00:04:00Z (UTC time). This only affects a very small subset of devices. if you see a hole in the data for this period, you are affected by this issue. Otherwise not. As the devices were instructed not to sample data in the period, it is unfortunately impossible for us to re-create the data. We have identified the underlying issue and are currently updating our systems to ensure that it cannot happen again. We sincerely apologize for any issues this might entail.
Our connectivity provider is currently experiencing issues with authenticating devices on the cellular networks. This might result in devices not being able to connect properly. They are actively working on the issue.
The connectivity provider has identified the issue and are actively working towards solving it
The devices seem to connect again, but we are still monitoring that everything works as expected.
All devices should now connect properly again.
Our connectivity provider experiences a drop in connections. They have already identified the issue and are seeing improvements already. However, some devices might not be able to connect currently.
The devices should begin to come online again now. We are monitoring that everything comes back online.
Devices should connect as expected again.
Our network provider previously reported that everything should be operational again, but have now reported a new issue. They are actively working to resolve the issue. We will continue to provide updates.
The network provider announced that the issue have been resolved now and we also see devices coming back online.