Consibio experienced a critical incident on October 14, 2022 affecting IoT Connectivity, lasting 8h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 14, 2022, 12:10 PM UTC
Our primary network supplier is experiencing an outage on their services affecting the cellular connectivity on our devices. They have identified the issue and are working on fix as fast as possible. Devices with access to a WiFi network are unaffected of this.
- identified Oct 14, 2022, 01:18 PM UTC
We are still monitoring the issue and are testing the fixes the network provider is rolling out.
- identified Oct 14, 2022, 03:23 PM UTC
According to the network operator, SIMs are gradually going live again now. We are monitoring the progress.
- identified Oct 14, 2022, 06:33 PM UTC
The network is still not up and running properly but the network operator is actively applying fixes. We continue to monitor and test.
- resolved Oct 14, 2022, 08:48 PM UTC
Network is up and running again.