Consibio incident

Cellular connectivity partially out of service

Critical Resolved View vendor source →

Consibio experienced a critical incident on September 20, 2023 affecting IoT Connectivity, lasting 7h 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2023, 11:26 AM UTC
Resolved
Sep 20, 2023, 07:13 PM UTC
Duration
7h 47m
Detected by Pingoru
Sep 20, 2023, 11:26 AM UTC

Affected components

IoT Connectivity

Update timeline

  1. investigating Sep 20, 2023, 11:26 AM UTC

    Our primary cellular network operator are experiencing an outage, so many devices will not be able to connect via cellular. They are working to deploy additional resources to alleviate the issue.

  2. investigating Sep 20, 2023, 02:20 PM UTC

    Devices are coming back online now. We are still monitoring the connectivity systems.

  3. investigating Sep 20, 2023, 03:43 PM UTC

    All connections should be up and running again.

  4. monitoring Sep 20, 2023, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 20, 2023, 07:13 PM UTC

    This incident has been resolved.