Consibio incident

Cellular network issues

Major Resolved View vendor source →

Consibio experienced a major incident on May 29, 2024 affecting IoT Connectivity, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 12:20 PM UTC
Resolved
Jun 03, 2024, 12:03 PM UTC
Duration
4d 23h
Detected by Pingoru
May 29, 2024, 12:20 PM UTC

Affected components

IoT Connectivity

Update timeline

  1. identified May 29, 2024, 12:20 PM UTC

    Our network operator are experiencing signalling issues in the systems, so some devices cannot connect properly at the moment. The issue has been identified and a fix is being implemented.

  2. identified May 29, 2024, 07:36 PM UTC

    Our network supplier is still working resolving the signaling issue. However, devices should gradually be getting back online now.

  3. monitoring May 29, 2024, 11:21 PM UTC

    All devices should now be able to connect again. We will continue to monitor the performance.

  4. monitoring May 31, 2024, 08:05 AM UTC

    Over network provider is still seeing some issues. But most devices should connect properly now.

  5. resolved Jun 03, 2024, 12:03 PM UTC

    All devices should now connect as usual again.