Consibio experienced a major incident on March 26, 2025 affecting IoT Connectivity, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2025, 09:50 AM UTC
Our cellular provider is currently experiencing poor performance in their internal networks. Some devices might be unable to connect and send data right now. They are actively working to resolve the issue.
- identified Mar 26, 2025, 10:04 AM UTC
Out cellular provider has now identified the underlying issue and are slowly seeing network stability improve. We expect to see devices coming back online in the coming period.
- monitoring Mar 26, 2025, 10:44 AM UTC
The cellular provider have seen all services stabilize and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.
- resolved Mar 26, 2025, 11:05 AM UTC
We have seen all service stabilize and devices should come back online on the next authentication attempt. We are continuing to monitor the network performance during the coming period.