Consibio incident

Cellular network issues

Minor Resolved View vendor source →

Consibio experienced a minor incident on April 3, 2025 affecting IoT Connectivity, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 09:13 AM UTC
Resolved
Apr 03, 2025, 01:14 PM UTC
Duration
4h
Detected by Pingoru
Apr 03, 2025, 09:13 AM UTC

Affected components

IoT Connectivity

Update timeline

  1. investigating Apr 03, 2025, 09:13 AM UTC

    Our connectivity provider is currently experiencing issues with authenticating devices on the cellular networks. This might result in devices not being able to connect properly. They are actively working on the issue.

  2. identified Apr 03, 2025, 10:28 AM UTC

    The connectivity provider has identified the issue and are actively working towards solving it

  3. monitoring Apr 03, 2025, 12:02 PM UTC

    The devices seem to connect again, but we are still monitoring that everything works as expected.

  4. resolved Apr 03, 2025, 01:14 PM UTC

    All devices should now connect properly again.