Consibio had 3 outages in the last 2 years totaling 4h 8m of downtime — averaging 0.1 incidents per month.
There were 3 Consibio outages since June 13, 2025 totaling 4h 8m of downtime. Each is summarised below — incident details, duration, and resolution information.
Our cellular provider is currently experiencing issues with device authentication which can affect connectivity. They are actively working to solve the issue.
This incident has been resolved.
Our connectivity provider is currently experiencing issues with authenticating devices on the cellular networks. This might result in devices not being able to connect properly. They are actively working on the issue.
A fix has been implemented and we are monitoring the results.
All devices should be able to connect again.
We experienced a short-duration error state in our database systems earlier, which have resulted in a situation, where a small subset of devices incorrectly have been instructed not to sample data in a period from around 2025-06-12T20:45:00Z to 2025-06-13T00:04:00Z (UTC time). This only affects a very small subset of devices. if you see a hole in the data for this period, you are affected by this issue. Otherwise not. As the devices were instructed not to sample data in the period, it is unfortunately impossible for us to re-create the data. We have identified the underlying issue and are currently updating our systems to ensure that it cannot happen again. We sincerely apologize for any issues this might entail.