Connecteam incident

Degraded Performance

Minor Resolved View vendor source →

Connecteam experienced a minor incident on September 23, 2021 affecting Platform and Job Scheduler and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2021, 01:58 PM UTC
Resolved
Sep 23, 2021, 02:31 PM UTC
Duration
32m
Detected by Pingoru
Sep 23, 2021, 01:58 PM UTC

Affected components

PlatformJob SchedulerTime ClockTask ManagementFormsLoginNotificationsActivity LogUpdatesChat

Update timeline

  1. investigating Sep 23, 2021, 02:13 PM UTC

    We are currently experiencing issues related to degraded performance on the platform. Our developer team is diligently investigating the issue and working to have this resolved promptly.

  2. investigating Sep 23, 2021, 02:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 23, 2021, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 23, 2021, 02:31 PM UTC

    This incident has been resolved.