Connecteam incident
Connectivity Issues across accounts and devices
Connecteam experienced a major incident on October 19, 2021 affecting Platform and Job Scheduler and 1 more component, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 19, 2021, 09:42 AM UTC
At the moment, we're experiencing issues with the platform connectivity, for some accounts across all devices. Our development team is on the case and diligently working to resolve this matter as quickly as possible.
- identified Oct 19, 2021, 09:53 AM UTC
Things are looking up! Our R&D team has identified the issue and is now working on restoring consistent access to your Connecteam account.
- monitoring Oct 19, 2021, 10:08 AM UTC
We're already seeing improvements as our team works to resolve the platform's issues. We hope to have good news for you very shortly!
- resolved Oct 19, 2021, 10:09 AM UTC
Great news - Connecteam is now fully operational, please refresh your browser and try accessing the platform. If you can't immediately connect, please clear your cache and cookies, refresh your page and try again.