Connecteam experienced a major incident on July 6, 2022 affecting Platform, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Jul 06, 2022, 11:34 AM UTC
We're experiencing connectivity issues for all accounts across all devices. Our development team works on the case diligently to resolve this matter as quickly as possible.
- investigating Jul 06, 2022, 11:35 AM UTC
We are continuing to investigate this issue.
- identified Jul 06, 2022, 11:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 06, 2022, 11:46 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 06, 2022, 11:51 AM UTC
This incident has been resolved.