Connecteam incident

Connectivity Issues across accounts and devices

Notice Resolved View vendor source →

Connecteam experienced a notice incident on September 27, 2022 affecting Platform, lasting 3h 55m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2022, 03:57 PM UTC
Resolved
Sep 27, 2022, 07:52 PM UTC
Duration
3h 55m
Detected by Pingoru
Sep 27, 2022, 03:57 PM UTC

Affected components

Platform

Update timeline

  1. investigating Sep 27, 2022, 03:57 PM UTC

    At the moment, we're experiencing connectivity issues for some accounts across all devices. Our development team is on the case and diligently working to resolve this matter as quickly as possible.

  2. investigating Sep 27, 2022, 04:35 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 27, 2022, 04:36 PM UTC

    We are continuing to investigate this issue.

  4. investigating Sep 27, 2022, 04:37 PM UTC

    We are continuing to investigate this issue.

  5. monitoring Sep 27, 2022, 07:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 27, 2022, 07:52 PM UTC

    This incident has been resolved.