Connecteam incident

Major Outage

Notice Resolved View vendor source →

Connecteam experienced a notice incident on October 14, 2022 affecting Platform, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2022, 02:09 PM UTC
Resolved
Oct 14, 2022, 04:23 PM UTC
Duration
2h 13m
Detected by Pingoru
Oct 14, 2022, 02:09 PM UTC

Affected components

Platform

Update timeline

  1. investigating Oct 14, 2022, 02:09 PM UTC

    We're experiencing connectivity issues for all accounts across all devices. Our development team works on the case diligently to resolve this matter as quickly as possible.

  2. identified Oct 14, 2022, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 14, 2022, 03:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 14, 2022, 04:23 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 14, 2022, 04:23 PM UTC

    This incident has been resolved.