Connecteam experienced a major incident on July 5, 2023 affecting Platform, lasting 6h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Platform
Update timeline
- investigating Jul 05, 2023, 11:23 AM UTC
We're experiencing connectivity issues for all accounts across all devices. Our development team works on the case diligently to resolve this matter as quickly as possible.
- investigating Jul 05, 2023, 03:45 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 05, 2023, 03:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 05, 2023, 05:52 PM UTC
This incident has been resolved.