Connecteam incident

Partial outage

Minor Resolved View vendor source →

Connecteam experienced a minor incident on September 5, 2023 affecting Job Scheduler and Time Clock and 1 more component, lasting 14h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2023, 02:28 PM UTC
Resolved
Sep 06, 2023, 04:34 AM UTC
Duration
14h 6m
Detected by Pingoru
Sep 05, 2023, 02:28 PM UTC

Affected components

Job SchedulerTime ClockForms

Update timeline

  1. investigating Sep 05, 2023, 02:28 PM UTC

    We are currently investigating this issue.

  2. identified Sep 05, 2023, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 05, 2023, 05:54 PM UTC

    We are continuing to monitor the system performance

  4. monitoring Sep 05, 2023, 09:58 PM UTC

    A fix has been implemented. We are still monitoring the Time-Clock performance.

  5. monitoring Sep 06, 2023, 04:34 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Sep 06, 2023, 04:34 AM UTC

    This incident has been resolved.