Connecteam incident

Major Outage

Major Resolved View vendor source →

Connecteam experienced a major incident on September 25, 2024 affecting Job Scheduler and Time Clock, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 09:38 PM UTC
Resolved
Sep 26, 2024, 12:03 AM UTC
Duration
2h 25m
Detected by Pingoru
Sep 25, 2024, 09:38 PM UTC

Affected components

Job SchedulerTime Clock

Update timeline

  1. investigating Sep 25, 2024, 09:38 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 25, 2024, 10:32 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 25, 2024, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2024, 12:03 AM UTC

    This incident has been resolved.