Connecteam incident

Major Outage

Critical Resolved View vendor source →

Connecteam experienced a critical incident on May 13, 2026 affecting Platform, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 02:27 PM UTC
Resolved
May 13, 2026, 05:19 PM UTC
Duration
2h 52m
Detected by Pingoru
May 13, 2026, 02:27 PM UTC

Affected components

Platform

Update timeline

  1. identified May 13, 2026, 02:27 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 02:28 PM UTC

    We have identified the issue and are working on a fix

  3. monitoring May 13, 2026, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 05:19 PM UTC

    This incident has been resolved.