ConnectBooster experienced a minor incident on June 4, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 04, 2024, 07:41 PM UTC
Type: Incident Duration: 1 day, 19 hours and 23 minutes Affected Components: Website Jun 4, 19:41:55 GMT+0 - Investigating - We are currently investigating an incident related to email notifications being queued up for delivery through the ConnectBooster Platform. We have received some reports that emails are being delayed when scheduled, and our Development Team is currently investigating this event. Jun 4, 19:52:08 GMT+0 - Identified - Our Development Team has begun to identify the underlying cause of this degradation and have begun to address the situation for further resolution. Jun 5, 17:20:00 GMT+0 - Monitoring - We have released a fix for the reported delayed email triggers and are continuing to monitor this for additional reports. We are confident that with this release the emails will begin to resolve going forward. Jun 6, 15:05:00 GMT+0 - Resolved - Reports have confirmed that the portal is now sending requests for emails once queued, and we have not seen any further or continued degradation. This event is now being marked as resolved.