ConnectBooster incident

Delay in Email Delivery

Minor Resolved View vendor source →

ConnectBooster experienced a minor incident on July 1, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2024, 03:54 PM UTC
Resolved
Jul 01, 2024, 03:54 PM UTC
Duration
Detected by Pingoru
Jul 01, 2024, 03:54 PM UTC

Update timeline

  1. resolved Jul 01, 2024, 03:54 PM UTC

    Type: Incident Duration: 54 minutes Affected Components: Website Jul 1, 15:54:29 GMT+0 - Identified - We are currently investigating an incident related to email notifications being queued up for delivery through the ConnectBooster platform. We have received reports that emails are either delayed or not sending completely. Our development team is currently investigating this event. Jul 1, 16:16:06 GMT+0 - Monitoring - We have released a fix for the reported delayed email triggers and are continuing to monitor this for additional reports. Jul 1, 16:48:15 GMT+0 - Resolved - Reports have confirmed that the portal is now sending requests for emails once queued, and we have not seen any further or continued degradation. This event is now being marked as resolved.